
10 Reasons You'll Sleep Better
Customer Service
About the Owner
Pro-Link
10 Reasons You'll Sleep Better
1. Privately owned and operated since 1926.
That means our reputation is always on the line - so we're
committed to providing you the highest value.
2. Personal GW representative.
You know the name, the voice, the face - your personal customer-service representative. More importantly, your rep knows you and your needs.
3. Service, training and technology oriented.
We don't just fill your order. We make sure you know how to use everything
we sell - and we're constantly searching out newer technology.
4. Cleaning equipment service center.
What kind of partner would we be if we didn't service, maintain
and repair what we sell? We've been supporting customers for 40 years.
5. Innovative cleaning-equipment lines.
Only top manufacturers make equipment good enough for our customers - Tornado/Karcher, Viper, Sanitaire, Kaivac, Host, Pro-Team, Nilfisk-Advance.
6. Chemical and paper programs.
You constantly need cleaning chemicals and paper systems. Great Western partners with industry-leading suppliers to ensure you get the best value.
7. Vendor-managed inventory.
You'll never run out. (Just in case we ever goof - we won’t,
but just in case - see No. 8.)
8. Online catalog and ordering.
Log onto www.greatwesternsupply.com. One click and you're into our catalog. Another click to order or review your password-protected account.
9. Pro-Link member.
We're members of Pro-Link, so you get tremendous buying power and
access to the latest maintenance technology.
10. We’ll earn your business.
Customer service

Meet the Great Western Supply Co. family - always at your service. Jessie, Bonnie, Rachel and Lynette
Great Western Supply Co. is known for its exceptional customer service - and we work hard to keep that reputation:
- We're your single source for paper, chemicals and equipment.
- Order any way you like - phone, fax, online or call your personal service representative.
- We confirm each order so there are never any surprises when it arrives.
- Our pricing is always fair - and we constantly work to drive them lower.
- Invoicing is prompt and detailed.
At Great Western, service doesn’t stop with the sale:
We train you how to use what we sell.
We maintain and service what we sell.
We're always looking for better equipment and systems - to serve you better.
Meet Collin Carney,
Owner of Great Western
It's Collin's vision that leads Great Western Supply Co. to continuously improve everything about itself. This company strives to create solid, long-term beneficial relationships with customers, suppliers, lenders and its own employees. Its stated goal is total customer delight. It treats suppliers and lenders the same way - with total honesty and integrity. It provides its employees an excellent working environment and job security. And all this grows out of Collin’s vision.
He's also the go-to guy when it comes to matching a machine to a maintenance problem.

Being a member of Pro-Link gives Great Western Supply Co. "big company" buying power. So our customers get that advantage, too. But that's not all.
It also means our professional cleaning consultants are established experts in:
- Evaluating your current maintenance program,
- Recommending improvements - customized to your needs, and
- Implementing programs that are standardized for all your locations.
To qualify as a Pro-Link member means Great Western Supply Co.:
- Is a primary distributor in our market,
- Is associated with primary manufacturers,
- Is service-oriented, and
- Uses training and technology.